Feature

WhatsApp bulk messaging for Indian businesses

ClickCard lets you send approved WhatsApp template messages to many customers at once through the official WhatsApp Business Platform, from your own business number. Upload a CSV or paste numbers, choose an approved template, schedule it if you like, and watch delivery and read status arrive for every person.

Best fit

Festival and sale announcements to customers who opted in, Order, delivery and payment updates sent as utility templates, Appointment, class and event reminders

Updated 2026-10-24
Status Approved

Why it helps

Use this page to understand the practical business value before setting up a ClickCard profile.

Reach customers on the app they already open, through Meta’s official API rather than an unofficial sender that can get your number banned.
Personalise each message with the customer’s name and other columns from your CSV, so a broadcast reads like a one-to-one message.
See who received and who read every campaign, retry failures and export the delivery report, so follow-up goes to the people who engaged.

Included features

CSV upload or pasted number lists (up to 5,000 per campaign)
Approved template messages with per-person variables
Scheduling for a set date and time
A send queue that paces itself to what your number can handle
Delivery, read and failure status for every recipient
Automatic STOP handling and an opt-out list
Retry for failed messages
CSV export of campaign results

Use cases

Festival and sale announcements to customers who opted in
Order, delivery and payment updates sent as utility templates
Appointment, class and event reminders
Bringing past customers back with a new product or offer

Recommended setup

  1. Connect your WhatsApp Business number to ClickCard with the step-by-step guide on the WhatsApp Accounts page.
  2. Create a message template and submit it to Meta; Meta reviews every template before it can be used.
  3. Prepare your contacts as a CSV with a phone column and any name columns, and keep only people who agreed to hear from you on WhatsApp.
  4. Create a campaign: pick the approved template, fill the variables and send now or schedule it.
  5. Watch sent, delivered and read counts, retry failures and answer replies from the WhatsApp Inbox.

Quality tips

Message only people who agreed to hear from you on WhatsApp. When many recipients block or report a number, Meta lowers its quality rating and its sending limit.
Start with a small batch to a list you trust and read the results before sending to everyone.
Keep every message specific and useful, name your business in it and give a simple way to opt out such as “Reply STOP”.
Meta caps how many different customers a number can message in 24 hours, starting low for new numbers. Send in batches that fit.

Frequently asked questions

Yes, through the official WhatsApp Business Platform: approved templates, sent only to people who agreed to receive messages from your business. Sending unsolicited messages with unofficial tools or a personal number breaks WhatsApp’s rules and can get the number banned.

There are two separate costs. Meta charges per delivered template message, and the price depends on the message category (marketing, utility or authentication) and the country. Replies inside a customer’s 24-hour window are not charged as template messages. ClickCard’s WhatsApp Starter plan is ₹999 a month for 5,000 business-started messages, and WhatsApp Unlimited is ₹1,799 a month with no message limit. The chatbot is included with Unlimited, and with Starter for your first paid month. New accounts currently get 30 days free with 1,000 messages and the chatbot included. The cost calculator on this site estimates a month.

Yes, with an approved template and their opt-in. Free-form messages are only possible inside the 24 hours after the customer last wrote to you.

Each campaign shows sent, delivered, read and failed counts with a list per person. Read status depends on the customer having read receipts switched on, so treat it as a minimum.

ClickCard queues a campaign of up to 5,000 recipients and sends at a pace your number can handle. Meta also limits how many different people a number can message in 24 hours, starting low and rising as your quality rating stays good.

Run WhatsApp bulk messaging and a chatbot from one dashboard

Connect your own WhatsApp Business number, send approved template campaigns, answer customers in a shared inbox and let a chatbot handle the routine questions.

Create your free account