Feature
WhatsApp appointment reminders and follow-ups
Clinics, salons, coaching classes and service businesses lose money when people forget. ClickCard lets customers request a slot from your profile and lets you schedule a WhatsApp reminder or follow-up to a customer at a set time.
Best fit
Doctor and dentist appointments, Salon and spa bookings, Class and demo reminders
Updated
2026-10-24
Status
Approved
Why it helps
Use this page to understand the practical business value before setting up a ClickCard profile.
A reminder the day before cuts forgotten appointments.
A follow-up after a visit brings repeat bookings.
Customers reply in the same chat to confirm or reschedule.
Included features
Bookable services and availability
Booking requests and appointment payments
Follow-up reminders at a scheduled time
Approved templates for reminders
Replies land in the shared inbox
Use cases
Doctor and dentist appointments
Salon and spa bookings
Class and demo reminders
Service visits and site inspections
Recommended setup
- List your services with duration and price in Commerce.
- Create a utility template for the reminder.
- Schedule the reminder for the contact from Follow-up Reminders.
- Watch replies in the inbox and confirm or move the slot.
Quality tips
Send the reminder 24 hours before and again a few hours before, no more.
Include the time, place and a way to reschedule.
Frequently asked questions
You schedule a follow-up for a contact at a set time, and ClickCard sends it then.
Outside the 24-hour customer window, yes: use an approved utility template.
Related ClickCard resources
Run WhatsApp bulk messaging and a chatbot from one dashboard
Connect your own WhatsApp Business number, send approved template campaigns, answer customers in a shared inbox and let a chatbot handle the routine questions.
Create your free account